SCHAPFL CASH SYSTEMS:
CUSTOMER APP:
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CUSTOMER CARD 
CUSTOMER APP
Not all customers like loyalty cards, which is why the app is the perfect complement to the card
Use the app without any fixed monthly costs – billing is transparently based on the user
App will be created in your colors and with your logo. Your customers will assume it’s your app
And more…
AS A SUPPLEMENT TO THE MAP YOUR CUSTOMER APP
Do you regularly have special offers, point rewards or coupons? With the convenient Gerabo portal www.gerabosystem.de, retailers can manage and customize all app content – for always informed and satisfied customers! Optimize your offer and increase customer loyalty with easy management.
App functions in detail
Actions
No more annoying printing of advertising flyers! With the innovative Gerabo app you can easily present your special offers.
Simply enter pictures and special prices of the items at www.gerabosystem.de and your customers will find your offers in the app.
Effortless management and instant visibility - increase the attractiveness of your business!
QR-Code
Your customers collect points for rewards using the app. The QR code is read by the cash register and processed automatically.
Users can view their current points balance in the app at any time.
Your customers can transfer existing plastic cards including their current points balance into the app. Make the transition from card to app easier and increase satisfaction. Innovative customer loyalty made easy!
Rewards
Retain your customers with attractive rewards. You decide for yourself whether the points you have collected will be credited against products or as credit for your next purchase.
Maintain exclusivity – your points can only be redeemed in your store.
All rewards can be accessed in your app. Manage your rewards effortlessly at www.gerabosystem.de. Maximum flexibility and customer satisfaction in no time!
Navigation
Present your branches clearly and concisely, including contact details (email and telephone) and opening times for optimal customer communication.
Use integrated navigation to direct customers directly to your branches. Maximum customer proximity and easy navigation for an improved customer experience!
Video usage app
FAQ
Which means our customers will have the impression that it is our app of the market?
We can set an individual color code for the app for each store. The Gerabo app looks completely individual and completely tailored to the business in each store. We can therefore offer you an app with your logo that is completely designed in your colors. Your customers will immediately recognize your business in the app and consider the app as your app.
Can I view the personal data of my customers at Gerabo and, if necessary, download it and use it for emails and marketing measures, etc.?
No, all app users simply register with an email address. This does not generate any advertising consent. We believe in the great advantage of data economy at Gerabo. Your advantage: You don't have to worry about data protection, storage of data, archiving of signatures on registration forms, etc. There are no barriers to entry for your customers; they will be happy to accept the app because they do not have to give out any personal information. Over 70% of your customers will use the app multiple times. Mandatory registration with the provision of personal information would greatly reduce this value.
How can I add my offers to the app?
We will give you access to the central admin area at www.gerabosystem.de where you can list the products in the “Promotions” section. They are then softly visible to your customers in the app.
Is the app available for Android and Apple (iOS)?
Yes
How much does the app cost? Why does it cost to set up the app?
Please take a look at the current prices here on the website. The setup is necessary for us to determine your colors, incorporate your logo, and send you 1000 flyers to distribute to your customers.
Can I just use the app without cards in store?
We don't think this makes sense as most customers will use the card rather than the app. Please contact us if you are planning an introduction without a card - we will be happy to make you an individual offer.
Do I need a special scanner to scan cell phones?
Yes, the scanner must be able to scan QR codes and mobile phone screens if you want to use the app in your store. Please contact Schapfl support, who can provide you with immediate information as to whether your scanner meets the required requirements.
Can points be credited if the customer forgets to register?
Yes, you have manual access. Have the customer show you the receipt and reserve the corresponding points.
Can I download the app to have a look in advance?
Yes, please search for the keyword “Gerabo” in your AppStore. If asked for a dealer code after installation, please enter 806-487-819. This is the Gerabo test dealer. A new code would of course be generated for your business.
Contact us
Do you have any open questions? We’re here to help!