Customer Card

SCHAPFL CASH SYSTEMS:

CUSTOMER CARD:

CHECKOUT CUSTOMER CARD CUSTOMER APP
With the Gerabo module you offer your customers a fully-fledged voucher and points system in one
Cards are printed with your design (logo, colors, text, etc.).
Your customers do not need to register. Cards can be used without providing personal information This will immediately convince your customers
And more…

YOUR SCHAPFL CHECKOUT CAN DO THIS AFTER THE GERABO MODULE IS UNLOCKED

  • Top up loyalty points depending on your sales
  • Top up credit (gift card)

  • Exchange loyalty points for rewards or cashback (credit) that you specify
  • Redeem credit (gift card) as a means of payment

CHECKOUT AND CARD ARE A PROVEN TEAM. QUICK AND SECURE PROCESSING OF THE CARDS IS VERY EASY

Video usage card

FAQ

Can I view the personal data of my customers at Gerabo and, if necessary, download it and use it for emails etc.?

No, there is no mandatory registration for your customers at Gerabo. You can use the card directly, without registering and without entering any personal information.

What advantages do I as a retailer have from the anonymous use of the cards by my customers?

You can simply issue the cards without having to worry about data protection, storing data, archiving signatures on registration forms, etc. There is no barrier to entry for your customers; they will be happy to accept the card because they do not have to give out any personal information. Over 70% of your customers will use the card multiple times. Mandatory registration would greatly reduce this value.

Can certain cards get for example VIP status for more points?

Yes, you get access to www.gerabosystem.de where you configure everything centrally in one place. By the way, you could also specify there that, for example, double points will be awarded on purchases on Wednesdays between 5 p.m. and 7 p.m.

How is the ordering process? How long does it take until I can start?

If you are interested, please contact us via email at info@gerabo.de. We will send you a short contract. Once we have received the contract, we will create a design for the front of the card. You are then welcome to submit changes to us again. Once you like the design, we'll have the cards printed for you and ship them directly to you. After you have agreed on the design and approved the print, printing currently takes approximately 14 days.

Do I have to redeem points or credit from other retailers?

No, in no case. Consumers can only redeem the points you have issued.

Can I determine the number of points and the rewards myself?

Yes, you get access to www.gerabosystem.de where you configure everything centrally in one place. Here you determine how many points you want to grant per euro of gross goods purchased. Here you also determine which rewards (products from your range, or credit for the next purchase from you) consumers can exchange their points for.Yes, you get access to www.gerabosystem.de where you configure everything centrally in one place. Here you determine how many points you want to grant per euro of gross goods purchased. Here you also determine which rewards (products from your range, or credit for the next purchase from you) consumers can exchange their points for.

Why can I only influence the design of the front of the card?

The back of the card is always the same at Gerabo. Since the cards can be used by your customers without registration, we have to inform them, for example, that the card must be kept in a safe place and that the points and credit balance cannot be restored if they are lost.

Do we need a special scanner to scan the cards/app?

Yes, the scanner must be able to scan QR codes and mobile phone screens if you want to use the app in your store. Please contact Schapfl support, who can provide you with immediate information as to whether your scanner meets the required requirements.

Is the card transferable? What happens if a customer loses the card?

Since the cards are not personalized and can be used anonymously, is a transfer also possible? If a card is lost, it is the same as with cash; it may not be possible to get it back.

If a consumer forgets their card while shopping, can we add the points next time?

Yes, you get manual access. Have the customer's receipt presented to you and simply book the corresponding points.

How do our customers find out their current points balance?

After each purchase, the new points and the absolute points balance are shown at the bottom of the receipt.

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Do you have anymore questions? We’re here to help!